BN Medical Supplies is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use and protect your information when you use our website.
Information We Collect
We may collect the following information when you place an order, create an account or interact with our website:
- Full name
- Billing address
- Delivery address
- Email address
- Telephone number
- Payment and billing information
- Order history
- Website usage and browsing information
How We Use Your Information
We use your personal information to:
- Process and fulfil your orders
- Arrange delivery of purchased products
- Provide customer support and respond to enquiries
- Process payments securely
- Improve our website, products and services
- Meet legal and regulatory obligations
Payment Processing
All payments are processed securely through trusted third party payment providers.
BN Medical Supplies does not store or have access to your full payment card details. Payment information is handled securely by our authorised payment partners in accordance with applicable security standards.
Sharing Your Information
We only share your information where necessary to operate our business and provide our services, including with:
- Delivery and courier companies
- Payment service providers
- Website hosting and service providers
- Regulatory authorities where required by law
We do not sell, rent or trade customer information to third parties.
Data Security
We are committed to protecting your personal information and have implemented appropriate technical and organisational measures to safeguard data against unauthorised access, loss, misuse, alteration or disclosure.
Data Retention
Personal information is retained only for as long as necessary to fulfil legal, accounting, regulatory and business requirements. Once information is no longer required, it will be securely deleted or anonymised.
Your Rights
Under UK data protection law, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal data
- Restrict certain processing activities
- Object to specific types of data processing
- Request a copy of your data where applicable
Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your data protection rights, please contact us:
BN Medical Supplies
📧 contact@bnmedicalsupplies.co.uk